Office 365 Help

Turn Clutter on or off

Turn Clutter on or off

You need to turn on Clutter in Outlook Web App, so that you can use it both in Outlook Web App and Outlook.

  1. Sign in to Outlook Web App. For help, see Sign in to Outlook Web App. Note: You can't turn Clutter on in the light version of Outlook Web App. You can switch to the full version by navigating to Options > Outlook Web App version and clear the Use the light version of Outlook Web App checkbox.
  2. At the top left corner of the page, select the App launcher App launcher button icon, and then select Mail. Outlook on the web App Launcher
  3. On the top right corner of the page, go to Settings Settings: update your profile, install software and connect it to the cloud > Options > Mail > Automatic processing > Clutter.
  4. Choose Separate items identified as Clutter, then Save Save.Clutter options

You can turn Clutter off anytime by selecting Don't separate items identified as Clutter.

Note: The Clutter folder remains in Outlook after you turn off the Clutter feature.

More about Clutter can be found here on the Microsoft Site.

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